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MrFuelWrong fuel rescue

Guide

Wrong fuel in a hire car, lease car or company car

Misfuelled a rental, lease or company car? Who to call first, what your agreement probably says, and how to avoid extra charges.

Call first, drive never

Don't start the engine. Check your rental or lease agreement for a misfuel clause — some require you to use their nominated provider, others let you arrange a drain and keep the receipt.

Avoiding extra charges

Returning a car with damage from driving on the wrong fuel is likely to be charged at dealer rates. A documented professional drain protects you.

Company cars

Tell your fleet manager. If your company has a Mr Fuel account, give us the registration and we'll bill the business directly.

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Wrong fuel? Don't start the engine.

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