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Ran out of fuel
Running dry happens — a faulty gauge, a longer queue than expected, a quiet road at night. We bring enough of the right fuel to get you to a forecourt.
Do this now
- 1Don't start the engineDon't turn the ignition on either. Keyless? Keep the fob away from the car.
- 2Neutral and push clearAsk staff to help push the car away from the pump.
- 3Tell the cashierThey deal with misfuels every week.
- 4Call Mr FuelFixed price and arrival time on the phone.
On a motorway? Get behind the barrier first. In danger, call 999.
Modern diesels can need their fuel system bled and primed after running dry before they'll start again. Our technicians do that on the spot.
Signs you need us
- The engine cut out with the fuel light on
- The gauge reads empty and the car won't start
- A diesel won't restart after you added a can of fuel
How we fix it
- 1Get safeOff the carriageway if you can, hazards on, out of the car if you're on a fast road.
- 2Fuel deliveredWe bring the right fuel in an approved container.
- 3PrimeOn diesels, we bleed and prime the system so it restarts cleanly.
- 4On your wayYou drive to the nearest station to fill up.
Good to know
- Repeatedly running a diesel dry can draw sediment into the system and wear the pump.
FAQs
Ran out of fuel: questions
How much fuel do you bring?+
Enough to reach a forecourt comfortably — usually around 10 litres.
I ran out on the motorway.+
Get behind the barrier and call us. If the car is in a live lane or you feel in danger, call 999 first.
Related
Other problems we fix
Ran out of fuel help near you
Wrong fuel? Don't start the engine.
Call now for a fixed price and a real arrival time. 24 hours a day, 7 days a week, 365 days a year.