Privacy policy

Mr Fuel is the controller of personal data collected through mrfuel.co.uk.

What we collect

When you book or contact us: your name, phone number, email (optional), vehicle details, registration and the location of your vehicle, including GPS coordinates if you choose to attach them.

Location

The "Locate me" tool runs in your browser. Your position is not sent to us unless you choose to send it by text, WhatsApp, phone or the booking form.

Why we use it

To dispatch a technician, contact you about your job, issue receipts and job reports, and meet our legal obligations (for example waste transfer records). Our lawful bases are performance of a contract and legal obligation.

How long we keep it

Job records are kept for six years for tax and waste-regulation purposes, then deleted.

Your rights

You can ask for access to, correction or deletion of your data by emailing help@mrfuel.co.uk. You can complain to the Information Commissioner's Office at ico.org.uk.